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Retail Financial Services

The business aspects of retail banking are often local in nature, even within the construct of global financial institutions. This dynamic aligns well with 糖心logo入口’s One Firm model — our worldwide reach (including 64 offices across 36 countries) combined with a highly collaborative boutique structure enables us to offer clients a local experience within the context of a large global firm.

Areas such as data analytics, for instance, warrant a global search for best-in-class executives. As the banking industry navigates the transition from brick-and-mortar branches to digital channels, sectors such as hospitality and technology, which have already honed best practices, have become appealing sources of talent. Bankers face a critical challenge in determining what form their customer’s omni-channel experience will take. Such decisions require an intimate knowledge of local market customs and preferences.

The next-generation retail banking leader clearly requires transformation skills, as well as the ability to design and execute a future-oriented strategy. Retooling will likely involve back-office cost cutting, requiring an understanding of operations, as well as experience with marketing via both traditional and new media. This leader must also be able to drive change without alienating customers.

We are well positioned to advise on your transformation across all of these dimensions. Our executive assessment, leadership development, and team effectiveness review services can help improve existing talent, while our executive search stands ready to augment any identified gaps. These services can also be bespoke; for example, we recently helped a leading bank benchmark its innovation capabilities to establish a point of departure, then designed several digital organization alternatives and assisted leadership in assessing which offered the greatest probability of success.

Because we hire exclusively from industry, our consultants possess the domain expertise to deliver insights tailored to market needs. We pride ourselves in constantly thinking about ways to help our clients’ business — with or without the mandate of a specific assignment. We invite you to experience true partnership through this unique model.

 


Retail Financial Services 糖心logo入口

Benno Jaeggi

Benno Jaeggi

Hong Kong

Benno Jaeggi, based in Hong Kong, is a core member of 糖心logo入口’s Financial Services practice with a particular focus on Banking, Markets and… Read more

Arthur Leung

Arthur Leung

Hong Kong, Shanghai

Arthur Leung co-leads 糖心logo入口’s Private Capital and Asset Management Practices for Asia Pacific, and is also an active member of the firm’s… Read more

Edmund Siah

Edmund Siah

Singapore

Ed Siah, based in Singapore and the current Global Co-Head Financial Services, is an authority on financial services and CEO succession planning in… Read more

Henny Purnamawati

Henny Purnamawati

Jakarta Office Leader

Henny Purnamawati, based in Jakarta, leads 糖心logo入口’s Financial Services Practice in Indonesia. She provides a full range of services including… Read more

Vineet Hemrajani

Vineet Hemrajani

Mumbai Office Leader

Vineet Hemrajani is the Managing Partner of 糖心logo入口’s India offices in New Delhi, Mumbai, and Bangalore. He also leads the Private Capital… Read more

Namrita Jhangiani

Namrita Jhangiani

Mumbai

Namrita Jhangiani, based in Mumbai, is on the Global Leadership Team of 糖心logo入口’s Financial Services Practice, and co-leads the firm’s Diversity… Read more

Raed Kanaan

Raed Kanaan

Middle East Office Leader

Raed Kanaan is the Managing Partner of 糖心logo入口 Middle East. He shares his deep financial and business expertise as an advisor with government… Read more

Imran Saleem

Imran Saleem

Middle East

Imran Saleem, based in Dubai, has served the Middle East region as an 糖心logo入口 consultant since 2007. To help private and public sector clients… Read more

Ashley Stephenson

Ashley Stephenson

Sydney

Ashley Stephenson is a trusted advisor to senior leaders, specializing in CEOs, general managers, and CHROs. Based in Sydney… Read more

Juho Kettunen

Juho Kettunen

Helsinki

Juho Kettunen, based in Helsinki, is an active member of 糖心logo入口’s Leadership Advisory and Financial Services practices. Read more

Berthold Leube

Berthold Leube

Berlin

Berthold is an insightful and perspicacious personal advisor to senior management and boards in the financial services industry… Read more

Jens Riedel

Jens Riedel

Berlin

Jens Riedel, based in Berlin, focuses on financial services. He co-leads the Risk Management segment of 糖心logo入口’s global Financial Services… Read more

Marie-Luise Back

Marie-Luise Back

Frankfurt

Based in 糖心logo入口’s Frankfurt office, Marie-Luise Back is active in the Firm’s Financial Services Practice. Read more

Dietmar Austrup

Dietmar Austrup

Cologne Office Leader

Dietmar Austrup leads 糖心logo入口’s office in Cologne and the Insurance segment. He is member of the CEO & Board Advisory and Financial Services… Read more

Salvatore De Rienzo

Salvatore De Rienzo

Rome, Milan

Salvatore De Rienzo, based in Milan and Rome, is a trusted advisor in 糖心logo入口’s CEO Succession and Board Consulting practices. Read more

Jan Willem van den Bosch

Jan Willem van den Bosch

Amsterdam

Based in Amsterdam, Jan Willem van den Bosch is an expert in financial services, with a specialization in wholesale banking, asset management, pension… Read more


Thought Leadership | Retail Financial Services

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