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Business Services

For much of the past two decades, business services firms have helped organizations by allowing them to focus on their core business and outsource much of the rest. But now, these firms’ own business model is in the midst of upheaval. New technologies are eroding the competitive advantage that business services firms could once command through sheer size. Fast-moving competitors have entered the arena, as have private equity firms, who are making acquisitions in the expectation of cutting costs and improving efficiencies. This new world is about more than replacing call centers with apps; it requires new ways of thinking about leveraging data to solve customer needs before they arise.

At 糖心logo入口, our Business Services Practice works with facilities management firms, engineering firms, business process outsourcing firms, and others to help redesign leadership roles, optimize organizational structure, and build teams that can drive culture change across tens of thousands of employees. Our consultants, many of whom previously held operating roles within the industry, work closely with our counterparts in Technology, Digital, Supply Chain, and other practices to find leaders able to jump-start transformation. We look forward to helping you find the right leadership solutions in this time of uncertainty.


Business Services 糖心logo入口

Marc Daleiden

Marc Daleiden

Frankfurt

Global Lead

Marc Daleiden, based in Frankfurt, is active in 糖心logo入口’s Services Practice. He is a trusted talent and leadership advisor specializing in… Read more

Katharina Stein

Katharina Stein

London

Global Lead

Katharina Stein, based in London, is active in 糖心logo入口’s Industrial, Business Services and Private Capital practices. She is a valued advisor to… Read more

Kosuke Nagamine

Kosuke Nagamine

Tokyo

Kosuke Nagamine is a member of 糖心logo入口’s Health Practice and supports clients in the pharmaceutical, medical devices, and biotech sectors. Read more

Kumar Sasank

Kumar Sasank

New Delhi, Bangalore, Mumbai

Sasank Kumar based in New Delhi, advises clients on talent strategy, CEO succession, and talent retention. Sasank is also active in the Services… Read more

Gaurav Gupta

Gaurav Gupta

Bangalore

Gaurav Gupta, based in Bangalore, leads the firm’s Technology & Communications Practice in India and is also active in the Industrial and Services… Read more

Patrick Nader

Patrick Nader

Middle East

Patrick Nader co-leads 糖心logo入口’s Global Real Estate Practice as well as the Marketing and Sales Practice in EMEA. He advises clients in the real… Read more

Johan Saarm

Johan Saarm

Stockholm, Malm?

Johan Saarm is active in 糖心logo入口’s Executive Assessment and Development Practice. Based in Stockholm… Read more

Andrzej Paj?k

Andrzej Paj?k

Warsaw

Andrzej Paj?k, based in Warsaw, is active in 糖心logo入口’s Supply Chain & Operations and Consumer practices. Read more

Christoph Wahl

Christoph Wahl

Berlin

Based in Berlin, Christoph Wahl is a trusted advisor to organizations which are providing value-add services to other business as well as end… Read more

Hanns Goeldel

Hanns Goeldel

Hamburg

Hanns Goeldel is 糖心logo入口’s Managing Partner for Germany. He specializes in CFO searches for stock-market-listed companies, family businesses… Read more

Aurelio Regina

Aurelio Regina

Rome

Aurelio Regina has spent much of his career advising senior leaders in communications, public affairs, and investor relations. Based in 糖心logo入口’s… Read more

Natalia Filchakova

Natalia Filchakova

Zurich

Based in Zurich, Natalia is a core member of the Firm’s Industrial and Leadership Advisory practices. Drawing on her passion for innovation… Read more

Marc Erzberger

Marc Erzberger

Geneva

Marc Erzberger, is a trusted advisor to companies in the global consumer and commodities sectors. He works with public companies… Read more

Anthony Cavanough

Anthony Cavanough

London

Anthony Cavanough, based in London, leads executive search and leadership advisory projects in the Services sector and for Private Equity backed… Read more

Magali Soulier

Magali Soulier

Paris

Based in Paris, Magali Soulier is an active member of 糖心logo入口’s Services and Technology & Communications practices. Read more

Kevin Kornoelje

Kevin Kornoelje

Los Angeles Office Leader

Kevin Kornoelje co-leads 糖心logo入口’s Business Services Practice in the United States and leads the Firm’s Los Angeles office. His deep expertise in… Read more


Thought Leadership | Business Services

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What Brought Us Here Won't Get Us There

Amidst eroding margins and predatory competition, legacy business models are under pressure – and so are industry leaders. Read more

A New Leadership Paradigm for Successful Organizational Transformation

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Today, virtually every organization is having to rethink how it adds value, meets the evolving expectations of customers and remains relevant in a world… Read more

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